This location is in Christian County and the Springfield, MO Metropolitan Area. Its not that they made the mistake with the pizza because mistakes happen, she just handled it so poorly that I won't be doing business with that Dominos #1554 ever again and I'm telling all my friends to stay away from that one too. Dominos Pizza is located at 1431 W South St, Ozark, MO 65721. After I wasted gas to drive all the way back up there, I expected her to greet me with an in-person apology.got nothing!!!! Another associate apologized on there behalf but she was the culprit and I expected more from the so-called "leader". I called back up there and I assume, was handed over to the supervisor/manager on duty and she was rude, cut me off while I was trying to relay the order back to her as if I shouldn't be telling her what the correct order should have been when THEY JUST SCREWED IT UP!!!! I thought she was completely unprofessional and made a bad situation even worse. I ordered a philly pizza will extra philly steak but I got a pizza with no philly steak on it at all. Dominos just lost this customer.Everyone is nice when things are going well and the true test is what happens when things go wrong. I really don't appreciate false advertising and I don't like being lied to. My son managed a Dominos and I know the manager can correct prices and/or do a discount. When I brought it to the attention of the manager, Kaitlin, at the Dominos at National Ave & Cherry St., in Springfield, MO, she was very rude and lied about her ability to correct the pricing. Not necessarily a big deal, but it is false advertising. NO WHERE on the page does it state that a change in sauce counts as an extra topping and will be charged as an extra topping! If you choose anything other than the Robust Inspired Tomato Sauce they charge an extra $1.50 per pizza. Tomato Sauce, Marinara, BBQ Sauce, Garlic Parmesan White Sauce, & Alfredo Sauce are available. When going through the process on Dominos website it gives you the option to choose from 5.
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